NAB offers a wide variety of training, including credit card terminal, reprogramming, and merchant portal training to better assist our merchants.
A chargeback is a transaction that is disputed by the cardholder or the cardholder's issuing institution. It can occur when proper card acceptance and authorization procedures are not followed. When a merchant receives a chargeback, their deposit account will be debited for the indicated amount. The merchant may incur an additional fee if he or she failed to follow card acceptance and authorization procedures.
North American Bancard recommends that you batch your transactions every day.
It is personal preference, but the choice could ultimately depend on what type of credit card processing hardware you’re using. If you opt to use a telephone line, be sure to have a dedicated landline because things like call waiting and other incoming calls can interrupt, or cancel a transaction. Most businesses don’t need to dedicate a landline for their terminals as they prefer using an internet-connected terminal to enable faster transactions.
NFC contactless transactions (ApplePay, Samsung Pay, etc.) allow two equipped devices that are placed near each other to exchange bits of data. For this to work, both devices need an NFC chip. These transactions are safe because they create unique digital signatures.
A financial institution that maintains the merchant credit card processing relationship and receives all transactions from the merchant to be distributed to the card member banks is an acquirer. An issuer is a financial institution that issued the credit card to an individual or business.
We offer next-day funding (except on banking holidays) with cut times as late as 12am ET to qualified accounts.
Most merchants qualify for our month-to-month service agreements. For the rest, a standard North American Bancard service agreement (typically 3 years) will apply.
The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that companies who process, store, or transmit credit card information maintain a secure environment.
The Annual PCI Service Fee is assessed by North American Bancard to mitigate the costs associated with maintaining compliance, updating terminal software, and replacing non-compliant hardware.
PCI compliance is required for anyone who accepts, stores, or transmits payment card information. The PCI mandate is part of the major brands' operating regulations under which businesses or individuals are allowed to operate merchant accounts and accept cards. The terms and conditions you sign when you open an account with us state that the card brands' operating regulations must be adhered to. For more information visit
A written request to update your high-ticket amount is needed. Please fax your request to 248.283.6260. Additional information may be requested after review of your letter.
No, North American Bancard is a multifaceted payment solutions provider. As a credit card processor, NAB processes more than $45 billion in credit card transactions each year for hundreds of thousands of satisfied merchants.

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