North American Bancard Blog

Choosing a POS System: Advice for Small Business Owners

Posted by Jereme Sanborn   |   

Selecting the right POS system is a big choice for a small business. Get it right, and you help streamline your workflows and enhance customer experience. Get it wrong, and you can run into operational difficulties, customer service nightmares, and damage your reputation. There are a lot of POS solutions out there, and understanding what matters, what doesn’t, and what questions to ask can be difficult. In this piece, we’ll provide you with all the information you need when choosing a POS system for your small business. We’ll also help you understand this whole EMV thing everyone’s been talking about & what it means to today’s small businesses.

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Types of Restaurant POS Systems

Posted by Joshua Griffin   |   

In 2018, restaurant sales grew more than 10 percent year-over-year, the largest 12-month gain in more than 3 years. To differentiate themselves in the industry, modern eateries are adopting more diverse point-of-sale (POS) systems than ever before. In a single location, a diner might find a traditional check-to-table restaurant POS, as well as tablets on tables, walk-up checkout, and other forms of restaurant EMV card reader POS systems. Let's take a look at various types of restaurant POS systems businesses are using to improve the customer experience. See pros, cons, and what types of dining establishments each POS system works best for.

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Best Practices for Using Restaurant POS for Online Orders

Posted by Jereme Sanborn   |   

A 2018 survey reported by Hospitality Technology shows at least 45 percent of American adults planned to increase their use of online food ordering in the next year. From Seamless to Uber Eats, there are dozens of ways customers can order food digitally. If you're a restaurant owner, in addition to adding your restaurant to a third-party food delivery system, you may also want to offer online ordering for to-go orders. If you want to capitalize on the growing trend of online food orders for your restaurant, here are things to consider when setting up and optimizing your digital ordering processes through your restaurant POS systems.

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Credit Card Fraud Is Evolving – and So Should You

Posted by Joshua Griffin   |   

 The migration to EMV chip cards has been beneficial for businesses looking to decrease how in-store credit card fraud affects their finances and customers. Visa reports as of June 2018, counterfeit fraud dollars have dropped 75 percent for merchants who have completed an EMV chip card update for their point-of-sale equipment, compared to 2015. For all merchants, counterfeit fraud dollars dropped 46 percent in the same time frame.

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Credit Card Fraud Detection at Restaurants: How to Stay Protected

Posted by Jereme Sanborn   |   

There aren't many situations where we're willing to hand over our credit cards to strangers, but in the restaurant industry, the practice is all too common. That makes it a prime place to commit credit card theft, because in some cases, servers have been able to quickly skim the magnetic strips of credit cards to extract data that enabled them to create counterfeit cards.

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