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In the rapidly expanding Internet of Things, there is increasing pressure to bring payments into your customers’ daily experience through mobile or cloud-hosted apps. Here are some mistakes to avoid.
To be successful in winning over the end user today, ISVs need to have a variety of payment functionalities that can offer the user an efficient and seamless payment experience.
Today, it’s more important than ever to accept payments in the method the customer prefers. Here's what you need to know about omnichannel payments and your software.
Follow this advice to minimize the risk of breach or data loss to you or your customers.
When a software solution is paired with value-added services such as integrated payment processing, it enhances the merchant’s ability to streamline daily operations. As a software vendor, how do you make the right choice in selecting the best options?
To understand the residuals available to you from a payment processing partnership, it’s critical to know how a payment is processed and to comprehend interchange costs.
Software applications need to address field service challenges with analytics, scheduling solutions, and insights into the market.
Greater mobility, more effective ways to engage consumers and better workflows are in demand in the retail vertical.
ISVs need to provide restaurants with solutions that allow them to connect with omnichannel customers and provide the convenience and personalized service they’re looking for.
Schools need solutions that save administrators time and resources and give parents and students easier, more secure ways to pay than accepting cash or checks.
Using artificial intelligence in a responsible manner means looking past the technology alone and addressing concerns such as displacing workers, privacy and accountability.
Alliances can help you reach new audiences and create co-marketing content that your customers and prospects will find compelling and useful.
The applications you develop, APIs that enable integration, and solutions that support the vision of a connected environment will make smart cities a reality.
Service retainers, membership programs, and online courses all hold the potential to help ISVs increase recurring revenue.
Customer satisfaction is an essential factor for long-term success, and it starts with a team that works together and communicates to create exceptional user experiences.
If you’re asked to communicate technical information to a non-technical audience, here are some tips you can use.
Payment data presents specific benefits that can help merchants optimize their businesses and remain relevant.
Identifying leads in your target audience and where they are in the sales funnel can help you focus and improve conversion rates.
How will IoT, cybersecurity solutions, progressive web apps, 5G and AI trends drive changes in your business?
As we continue to see disruption in the payments world, there are technology trends that create large opportunities for software developers.
As we all work to “flatten the Coronavirus curve” what can developers do to remain productive in their quest to help their merchants maximize their profits?
Restaurants need your assistance now more than ever. What's your strategy to help them survive the pandemic?
No-touch processes are in-demand, as are trusted advisors who can help their clients find the right solutions for their businesses.
These opportunities await software developers in the COVID—and post-COVID—world.
Over the years, merchants have been continually forced to adapt to the changing needs and preferences of consumers. Now more than ever, we are living in a consumer-driven economy, and with evolving technologies, the power of the consumer has filtered all the way to the payments experience. As consumers increasingly use digital tools to shop, they now expect to be able to pay how they want, when they want, anywhere they want.
The era of the smart point-of-sale terminal has already dawned, and now the race is on for dominance. North American Bancard Holdings LLC on Thursday launched its PayAnywhere smart terminal, which runs on NAB’s PayAnywhere mobile-payment software. The move follows news earlier this week that terminal startup Poynt Co. is jockeying to provide what it calls a common operating system for smart POS devices.
Most merchants are in business because of their passion about a product or service, and because they are interested in making money. To succeed, business owners must be prepared for the many obstacles they can face. When it comes to electronic payment acceptance, security is one of the challenges that is best faced upfront to avoid even greater obstacles down the road.
We've come to expect certain levels of safety, security, and convenience when it comes to payments. Today, consumers are using their phones, watches, and even their cars to pay for various goods and services. Recently, the Mercedes-Benz Stadium, home of the NFL's Atlanta Falcons and MLS' Atlanta United, switched to only accepting credit and debit cards and mobile pay methods – effectively doing away with cash. Eliminating the costs of handling cash, minimizing security exposures, and effectively speeding up transaction times for customers are just a few of the core demands for today’s payment experience. The emerging trend of leveraging smart devices to improve the customer experience is growing at tremendous rates, and the payments industry is strategically poised to deliver on the demand.
Independent software vendors (ISVs) are busy trying to build customized products, account for the end-user’s experience across multiple markets, and drive sales. ISVs also face issues like timeliness, usability, and scalability – all while the demands of a new consumer segment (Gen Z, etc.), and an evolving business culture are throwing a wrench into the mix. Needless to say, challenges exist.
We’ve all been to sales conferences before. Good ones, and not so good ones. When North American Bancard first started talking about hosting a Sales Partner conference, there were a number of elements that went into the planning and positioning the conference. NAB wanted to not just have another sales conference, but wanted to give our Sales Partners, sponsors, and vendors an experience that they would not soon forget.
PCI Plus: The answer to the PCI compliance crisis and U.S. security threats
Business today is complicated as consumer needs and expectations shift. Whether it is about speed or the customer experience, more is expected, at an unprecedented pace. Merchants looking to manage consumer expectations in the payments arena often need help from a payments expert (sales partner) that is in tune with the shifting market needs. Sales partners offer a unique consultative approach merchants need to help them respond to the shifting landscape.
Given the challenging set of circumstances we are all currently facing, time is of the essence. That is why it is absolutely imperative that payments technology companies equip both Sales Partners and their merchants with the solutions, programs, and support they need to compete right now. At North American Bancard, that’s precisely what we have committed to doing.
Thinking of cashing in on some of your residuals to get capital? Worried about how the uncertainty of potential administration changes in Washington could impact your bottom line? Inching closer towards retirement? No matter what your reasons, now is the perfect time to cash in on your portfolio. That’s because payments technology leader North American Bancard is currently offering its biggest upfront residual buyout offer ever!
To date, the payments industry has been focused on Millennial consumer habits and their impact on merchant services, all with good reason: They are an influential consumer base shaping industry norms. Seventy percent of them are known to spend at least 25 percent of their day on social media, they are our first generation of digital natives, and they represent our upcoming population of small and medium-sized business owners.
As we search further into the psyche of millennial consumerism and habits, digital natives and their preferences become realized. At the same time, we are also being introduced to newer, potentially more influential, demographic that is setting foot into the payments realm: Generation Z.
Merchants need to protect sensitive cardholder data, and their own businesses, by achieving and maintaining PCI compliance.
ISVs who have been able to adapt during the pandemic have discovered new ways of doing business in a post-pandemic world.
At North American Bancard, our promise is to deliver a frictionless partner experience, providing innovation and savings to your merchants, and maximizing your revenue.
In today’s fast-paced and ever-changing payments landscape, it is increasingly vital that merchant services providers offer ISVs, VARs, and small to mid-sized business owners instant access to the tools and technologies they need to keep pace with their competitors, as well as evolving consumer preferences.
Since early 2020, merchants have had to rely less on face-to-face and more on digital interactions to do business. For many small and medium-sized businesses (SMBs), this change means stepping into the unknown. The saying that “all companies are now technology businesses” hit home, and many companies need advice, support and guidance to make their new digital environments support how they work and sell goods and services to their customers. Your software, enhanced by a strong payment partnership, can provide them with all the tools they need.
As a software developer, it’s easy to think of partnerships with credit card processing companies in terms of how they impact your business. You know first-hand the importance of integration and technical support and the terms of ISV partner programs. But have you ever taken a hard look at your credit card processing partner from the perspective of your users?
Software developers providing solutions to retailers, restaurateurs and other merchants can significantly increase the value of those solutions by integrating payments – but only if that company provides the payment technology consumers demand.
Merchants are adapting their operations to new consumer behaviors. They’re enabling curbside ordering and pickup, taking more payments online or by phone, and accepting digital payments at the front door when delivering orders. Traditional, stationary point of sale (POS) terminals don’t give grocers, retailers, restaurateurs, and consumer service providers the flexibility to conduct these types of transactions efficiently – but smart payment devices can.
Software developers evaluating a payments company as a potential partner won’t find any shortage of advice on how to make your decision. Industry thought leaders will tell you to thoroughly assess payment features and ensure the payment technology is secure and compliant with the Payment Card Industry Data Security Standard (PCI DSS). Another priority is ensuring the company charges reasonable fees to your users – and offers fair residuals to you.
Research by analytics advisory firm Escalent reveals that 61 percent of consumers wanted to shop in-store this holiday season, more like the pre-COVID-19 days. At the same time, e-commerce doesn’t appear to be on the decline. eMarketer predicted a 17.9 percent growth in online sales last year. Basically, shoppers want it all, but do your payment solutions deliver?
One of the biggest challenges facing merchants today is the battle between simplicity, security and functionality, according to Jim Parkinson, chief experience officer at North American Bancard. Merchants may want to implement technology upgrades that simplify sending and receiving payments, but high costs are involved in improving payment processes. This can slow or even halt digital transformation.
While hiring an offshore development team isn’t necessarily new practice in 2022, the COVID-19 pandemic has ushered in a hike in IT-outsourcing spending, as well as remote work, across the globe.
North American Bancard, LLC, (NAB) a U.S.-based leader in electronic payment solutions, is pleased to announce it has been named the Electronic Transactions Association’s 2022 ISO of the Year. The announcement was made at the Visa Celebration & ETA Star Awards Event during the ETA’s annual TRANSACT conference.
With the demands placed on ecommerce and business-to-business payments, it is only fitting that merchants rely on a gateway with expert-level knowledge and years of experience. PayTrace, which North American Bancard acquired earlier this year, has maintained such Level-2, Level-3, and B2B expertise for more than 16 years. Now, with NAB’s Electronic Payment Exchange (EPX), the following features are now available to PayTrace merchants.
Valor PayTech, a fast-growing fintech provider of end-to-end, processor-agnostic omnichannel payments solutions, today announced platform integrations with Electronic Payments Inc. (EPI) and Electronic Payments Exchange (EPX), a wholly-owned subsidiary of North American Bancard, are currently underway. Valor strives to provide resellers and their merchant customers with comprehensive, cutting-edge tools and flexibility they need to succeed in today’s rapidly changing business environment while creating revolutionary value.
In the current food and beverages (F&B) sector, businesses are adopting tech-driven tools to regain its pre-pandemic revenue levels. From a payments perspective, having a robust and user-friendly point of sales (POS) system has become a top priority as customers expect a relaxing, stress-free dining experience.
An exciting part of growing a business is when you wade into uncharted territory. In the case of payments processing and the fintech industry, this could be when exploring a vertical that’s relatively new to the game.
While quality products, appropriate pricing, and a good marketing campaign are key elements of creating, growing, and sustaining a business, customer engagement is also a necessary item on the to-do list. However, this can also be the step that takes the most time, and sometimes, business owners can opt to "let the products speak for themselves."
In the past few years, the payment and card space has become crowded. This has prompted vendors to define their value proposition by designing one-sizefits- all solutions. However, it’s no longer solely about facilitating transactions; it’s about integration, embedding, and becoming an indispensable part of merchants’ operations.
