We’re here for you in this trying time.
At North American Bancard, there is nothing we place greater importance on than the health and safety of our employees, merchants, vendors, and partners. To that end, please know that we are continuing to closely monitor the ongoing COVID-19 (coronavirus) situation. While we have made adjustments at our own workplace, including working remotely as required to promote proper social distancing, it’s still business as usual when it comes to our ability to support you as your merchant services partner.
Even as we work remotely, we remain fully operational and will continue to preserve the day-and-night availability of the award-winning service and support teams you have come to rely on.
In these uncertain times, we have followed (and will continue to follow) all expert guidance provided by both the Center for Disease Control and Prevention and the World Health Organization. We urge you to do the same.
We know that you count on NAB to be there for you — and we will continue to meet your expectations with the same level of service we have always prided ourselves on providing.
Remember, you can always reach us via your Payments Hub merchant portal, by calling 866.485.8999, by chat, or by email at firstname.lastname@example.org.
As always, we thank you for partnering with us and we wish each of you the best during this trying period.